Objective

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Experience

Elevate, San Francisco Bay Area - Director, Solutions

July 2022 - Present

Elevate, San Francisco Bay Area - Solutions architect

July 2021 - July 2022

Elevate, San Francisco Bay Area - Customer Success Manager

April 2019 - July 2021

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UnitedLex, Chicago - Associate, Legal Solutions Architect

2017 - 2018

Provided legal managed services and consulting to Fortune 500 corporate law department executives and general counsel.

·       Implemented an enterprise matter management system for a major Fortune 500 insurance company’s law department.

·       Facilitated and managed legal technology consolidation and migration for U.S. public sector spin-off of Fortune 500 global technology services company.

·       Developed contract lifecycle management presentation for a significant, winning RFP response.

·       Oversaw strategic technology assessment, delivering roadmap and recommendations for a major Fortune 500 fast food chain law department.

·       Managed diverse team members at all levels on multiple projects as a project lead.

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Seyfarth Shaw, Chicago - Associate Legal Solutions Architect

2016 - 2017

·       Innovated legal operations, service delivery, and law practice management solutions by analyzing clients’ legal and business needs blending legal, technical, and strategic expertise.

·       Launched a custom litigation intake and workflow automation solution for a Fortune 500 holding company of retail companies that reduced overhead costs by 100%.

·       Transformed contract and legal document creation by developing dynamic templates in Contract Express and other document automation software.

·       Spearheaded process automation initiatives, optimizing workflows through the strategic implementation of automation technologies for the firm and external clients.

·       Consulted on process improvement and project management, using Agile/Scrum and Lean Six Sigma methodologies to enhance operational efficiency.

·       Designed and developed client-facing visual dashboards, providing insightful tracking of key legal and business metrics such as spend, settlement averages, and cycle time.

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LegalRnd - Center for Legal Services innovation at msu law, East Lansing - Innovation counsel

2015 - 2016

·       Directly managed team of interns on legal innovation and access to justice projects.

·       Spearheaded project management and collaboration software implementations for Career Services Office, leading to improved workflow, efficiency, and internal email elimination.

·       Facilitated Lean Kaizen (“continuous improvement”) Project at Michigan 55th District Court focused on reducing self-represented landlord initial filing errors.

·       Co-organized and hosted successful legal hackathon in Chicago that resulted in real software solutions for legal problems, such as detecting PII at the point of distribution. 

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Turtlecell, ann arbor - Lead Project Manager & Director of Legal Affairs

2014 - 2015

·       ·       Developed full business plan and pitch deck, and coached presenter for Accelerate Michigan Innovation Competition, where team won People’s Choice Award and $10k prize.

·       Performed patent and trademark research, helped maintain patent portfolio, and reviewed all contracts and legal documents.

·       Managed all social media profiles and grew audience engagement by upwards of 200%.

·       Designed, launched, and managed customer-facing “pilot program” for early supporters.

·       Collaborated with creative team to produce all marketing, branding, and media materials.

·       Oversaw three full cycles of product development and quality testing.

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